Processing Time
Orders are typically processed within 24 hours. During high-demand periods, processing times may extend. We appreciate your patience.

Shipping Rates
We offer free shipping to all of our customers. Shipping rates are calculated at checkout based on the weight and destination of your order. We offer standard and expedited shipping options for your convenience.

Domestic Shipping
We currently offer domestic shipping within Sweden.

International Shipping
International shipping is available to select countries. Shipping times vary depending on the destination and shipping method chosen at checkout. 
Standard shipping typically takes 1-4 business days in Europe. 3-7 days to US. 4-8 days to Australia

Please note that customs duties and taxes may apply to international orders, and these are the responsibility of the recipient.

Return Policy
We want you to be satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of receiving the item for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it, with all tags attached.

Exchange Policy
If you received a damaged or defective item, or if you simply need a different size or color, we offer exchanges within 30 days of receiving your order. Please contact our customer support team for assistance.

Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Questions or Concerns
If you have any questions or concerns about our shipping and returns policies, please contact our customer support team at hello@baesic.com. We're here to assist you.